Modest Support

Welcome to Modest Support. Modest is a local-first app designed to keep your budgeting simple, private, and entirely in your control.

Frequently Asked Questions

Where is my data stored?

100% on your device. We never see your transactions, balances, or receipt photos.

How do I back up my budget?

Use the Export feature in the app’s Settings to save a JSON file directly to your device or your preferred local storage.

What happens if I delete the app?

Because we don’t use the cloud, deleting the app deletes your data entirely. Please export your data before uninstalling or resetting your device.

I have a problem with my subscription.

All payments are processed safely through your device’s app store. You can manage, cancel, or modify your subscription at any time:

• iPhone or iPad: open Settings → [your name] → Subscriptions.
• Android: open the Google Play app → profile icon → Payments & subscriptions → Subscriptions.

How do I request a refund?

Refunds are handled by the app store you purchased through, not by us:

• Apple App Store: visit reportaproblem.apple.com.
• Google Play: follow the Google Play refund process (subject to Google’s refund policy and timing).

Contact

Still having trouble or want to request a feature? We’d love to hear from you.

• Get in touch: Send us a message.
• Report a bug
• Response time: We aim to respond to all inquiries within 48 hours.